Leaders can prepare for many challenges, but specific problems with individual employees are bound to crop up unexpectedly. Maybe one employee starts showing up late every day, and another brings up sudden and unexpected concerns about their salary.

Leaders can prepare for many challenges, but specific problems with individual employees are bound to crop up unexpectedly. Maybe one employee starts showing up late every day, and another brings up sudden and unexpected concerns about their salary.

I'd love to learn more about your new development or project. Use the link below to request a proposal.

AB 1572 will restrict potable-water irrigation of nonfunctional turf in California HOA common areas beginning in 2029. Learn what boards should plan and budget for now.

AB 2050 could significantly change how California HOAs fund their reserves beginning in 2032. Just as important, it could make the assumptions inside a reserve study much more consequential to homeowners.

Every conversation with a prospective or current client can shape the relationship, reveal useful information and influence what happens next. When leaders focus too heavily on their own agenda, however, the discussion can quickly become transactional, leaving one or both sides without a clear sense of value or progress.

Knowledge, accuracy and deadlines matter. But I have also learned that clients remember how they felt during the process. A client’s project might be only one of hundreds on our internal workflow. But to that client, it might be the most important thing they are dealing with right now.