Our President Scott Ford was interviewed by entrepreneur-focused website IdeaMensch on his career and personal achievements throughout his life. In case you missed the article, here’s a recap of the insights he shared:
- The customer isn’t always right, but their perception of you and your service is always right.
- Recognize that not everything is your fault—not everything is on your shoulders.
- It’s the knowledge that is collected bit by bit that makes an entrepreneur successful.
- Be that guy that dropped off cupcakes on Tuesday (that is, make yourself memorable with prospects).
