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CBS President Scott Ford’s Q&A on IdeaMensch

Our President Scott Ford was interviewed by entrepreneur-focused website IdeaMensch on his career and personal achievements throughout his life. In case you missed the article, here’s a recap of the insights he shared: 

  1. The customer isn’t always right, but their perception of you and your service is always right.
  2. Recognize that not everything is your fault—not everything is on your shoulders.
  3. It’s the knowledge that is collected bit by bit that makes an entrepreneur successful.
  4. Be that guy that dropped off cupcakes on Tuesday (that is, make yourself memorable with prospects).
READ THE FULL ARTICLE HERE

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A Crash Course on Reserve Studies

According to the Foundation for Community Association Research, around 75.5 million people in the United States live in a homeowners association (HOA) community, which is more than 30% of the U.S. housing stock. Reserve studies refers to a vital capital planning tool for Homeowners Associations and condominium associations that provides directional guidance and an in-depth analysis of community assets.

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The Federal Reserve is hoping to provide some economic relief to Americans through an interest rate cut made in September, as preparation for a potential recession continues. Higher interest rates have stunted the housing market, as home buyers are pulling back due to high borrowing costs and soaring home prices.

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