We have a lot of technology and high-speed systems in place. Our company runs smoothly and quickly. But we still have a lot of “old school” clients that we need to serve. Sometimes you just have to print out the documents, put little red “sign here” flags on it and drive it across town to get the deal done. – Scott Ford, California Builder Services
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Every conversation with a prospective or current client can shape the relationship, reveal useful information and influence what happens next. When leaders focus too heavily on their own agenda, however, the discussion can quickly become transactional, leaving one or both sides without a clear sense of value or progress.
Knowledge, accuracy and deadlines matter. But I have also learned that clients remember how they felt during the process. A client’s project might be only one of hundreds on our internal workflow. But to that client, it might be the most important thing they are dealing with right now.
Future HOA amenities in California may require a DRE Completion Bond to protect homeowners and ensure developers finish promised facilities. Learn why these bonds matter and how they safeguard your community’s investment.
Learn how interest contributions are calculated in a reserve study, why they matter, and how accurate projections support HOA budgeting and long term planning.
